
Dec 29, 2016 Golden BC Snowmobile Conditions
Dec 29, 2016
Happy New Years to all!
A lot of new in the past week. Conditions are excellent but we everyone needs to stay careful.
Chatter Creek COVID-19 Safety for Our Guests
At Chatter Creek safety is at the heart of everything we do. This winter will be no different as we navigate the risks associated with COVID-19. In planning for our 2022 season, we are following the guidance of the Provincial Health Authority, WorkSafe BC, and our trade association, HeliCat Canada, in developing processes and protocols to prevent the transmission of COVID-19.
We have put in place a plan to keep our guests and staff safe and healthy. Aspects of this plan may evolve as health orders, safety guidelines, and recommendations regarding COVID-19 change, and as we learn what protocols will work best in our operation.
Being transparent regarding the operational changes is two-fold. We want to help ease your concerns regarding attending your trip to Chatter Creek this year. We also want to ensure that if you choose to attend your trip, that you are willing to comply with the safety measures we have put in place. If you are unable to comply with these new procedures, we kindly ask you to defer your trip to next year. If you do not comply with our COVID-19 procedures, you will not be permitted to attend your 2022 trip or may be asked to depart the lodge before the end of your trip.
Levels of Protection
Four distinct levels of control measures have been implemented in the development of Chatter Creek’s COVID-19 protocols and procedures. The control model is illustrated below.
Elimination and engineering controls are designed to prevent people from coming into contact with an infectious person or contaminated surface in the first place and have been considered first in our plan. In spaces where physical distancing cannot be observed, we have instituted occupancy limits and mask mandatory zones.
Vaccine Card
Chatter Creek is in strong support of vaccination, and the science and philosophy behind it. The BC PHO is requiring that all guests be fully vaccinated to attend our lodge this winter. We will be asking all guests to provide proof of their vaccination upon arrival at our lodge.
Guests visiting from British Columbia must provide:
Guests visiting from other provinces must provide:
Face Masks
When worn properly, wearing a mask can reduce the spread of respiratory droplets. During your trip, we ask that you wear a non-medical face mask in all interior spaces. For everyone’s safety, there will be mask mandatory zones in spaces where physical distancing guidelines cannot be maintained.
Mask Mandatory Zones:
*Once you are seated in the bar or dining room you may remove your mask. However, if you need to get up from your seat for any reason we will kindly ask you to put your mask back on before getting up.
Guests are required to bring two non-medical grade face masks to wear inside the lodge and inside the snowcat.
Non-medical grade face masks or face coverings should:
*Note: Buffs are not a sufficient mask
Hand Sanitization
Throughout the lodge, there will be hand sanitization stations. You will be required (as well as staff) to use hand sanitizer before entering each room. This is especially important when entering the bar and dining room.
Arrival
You can check-in at the lodge between 3 and 5pm MDT. You will not be allowed inside before this time. We ask that you enter through the designated door which will be labelled.
Upon check-in you will be asked:
Bar and Lounge
We are changing from bar service to table service to comply with the Provincial Health Order.
The bar and lounge area will be reconfigured with additional high-top tables. These tables will provide small seating groups of four to six people to promote socialization within your booking group and physical distancing.
To comply with the Provincial Health Order, the following regulations will be strictly enforced:
Alternative Lounge Areas
Alternative lounge areas have been designated on the hot tub deck as well as the deck above it. These areas will provide smaller socialization spaces where guests can choose to mingle just within their booking group. We ask that you don’t congregate or socialize in your rooms during your trip.
Dining Room
Hand sanitization stations will be present at the entrance of the dining room and at all self-serve stations which all guests will be required to use. Masks will be required until you are seated and will be mandatory when moving around the room.
Breakfast service has been changed from buffet style to plated with a set menu. A hot breakfast and continental breakfast will be available.
All guests will receive a bagged lunch. There will be no dining room lunch service.
Guest Rooms
Rooms will be double occupancy. If you booked as a single or in an odd-numbered group, expect to be rooming with someone else. Congregation and parties in guest rooms will not be allowable this season.
Hot Tub and Sauna
Our hot tub and sauna will operate this season with capacity limits in place. We ask that you be considerate of other groups wishing to utilize our facilities by keeping your usage to 30-minute intervals. The sauna will be a mask mandatory zone.
Stretching
Each guest room will be supplied with sanitized yoga mats for your use during your stay. No group stretching will be offered this season.
Massages
We are happy to offer massages services this season. Our massage rooms will be sanitized between each guest. You will be required to wear a mask at all times while receiving a treatment. Due to capacity limits, each guest will be limited to booking one massage in advance of their trip. Additional massages may be booked upon arrival at the lodge.
Housekeeping
All areas of the lodge, including guest rooms, will be thoroughly cleaned and sanitized every day. Common areas of the lodge such as the dining room and bar will be repeatedly sanitized after each use. Preceding the arrival of each group, common areas, and guest rooms will undergo deep cleaning.
Departure
On your last day, you will receive breakfast and your packed lunch. You must leave the lodge by 9 am MDT.
Happy New Years to all!
A lot of new in the past week. Conditions are excellent but we everyone needs to stay careful.